Frequently Asked Questions
Need help finding an answer to your question? Ask our customer support at firstname.lastname@example.org.
Are Your Products Purity Tested by a 3rd Party Lab?
Yes, and you can see all lab tests by Clicking Here. We take pride in testing our research products with 3rd party validation. We continually update our lab tests to ensure you are getting the highest quality Sarm products.
How is Your Product Shipped?
We ship all products in a standard mailer box with no content markings, only the package with the address label.
Do You Refund Products?
Only certain situations allow for refunds. Please visit our Shipping and Refund Policy by Clicking Here
Do You Offer Wholesale Pricing?
We do offer wholesale pricing for large or bulk orders, white label, brick and mortar or other vendors. Please email us at email@example.com
How Long Does Shipping Take?
All orders are shipped via USPS Priority Mail. Orders placed before 2pm CDT will ship the same day. Orders placed after 2pm Friday – Sunday will ship the following Monday. Please allow 3-4 days for US Priority Mail to deliver your parcel. Please do not email us with shipping questions unless 4-5 “Business Days” have passed since the day your order was placed.
All APO and Military Orders are sent via USPS Priority Mail. Please be patient in allowing for these to reach their overseas destinations. Sometimes orders can take up to 4 weeks before they are received.
Will I Receive a Tracking Number?
You will receive a tracking number once your order ships.
What happens if my package is lost or stolen?
If the shipment takes over 12 days without arrival (excluding APO and some international addresses), we will reship and cover the cost. We are here to serve you!
What if my order is missing items or has broken items?
Upon receiving broken or missing items please take a photo of exactly what arrived and send it to us at firstname.lastname@example.org, we will compare it to what we sent and verify that something was broken during shipping or missing from your order. Then we can get a replacement out to you immediately.